Frequently Asked Questions

How can I add another birthstone crystal to a piece I ordered?

We're happy to adjust your jewelry, so send us an email to coordinate sending your piece back to us for the change. Please note that we will not cover shipping costs, and there will be a fee for the addition and our service.

How should I measure my wrist for an order?

Ideally you'd use a tape measure, but you can also use a piece of string. Wrap it around the largest part of your wrist (where the bone is) but do not pull it too tightly. Use the measurement on the tape, or measure the length of the string. We will use that measurement to craft a bracelet ideally suited to your wrist.

How do I know my leather bracelet is securely fastened? 

See video below. To put on, always have the smaller part of the metal clasp closest to your body. Overlap the longer clasp end and slip it back onto the bar on the smaller half. This will align the magnet and secure the clasp in place.

How do I take off my leather bracelet?  

See video below. With one hand, support the bracelet above the clasp on the leather with your index finger and pull towards your body in a pinching fashion. At the same time, using your thumb push downward  toward your wrist on the smaller metal section of the clasp to separate both.

What type of leather do you use? 

We use high-quality, genuine Italian leather for our bracelets.

Can these leather bracelets get wet? 

Yes, but as with all leathers consistent and prolonged exposure to water over time will affect the appearance of the bracelet.